We want you to be completely satisfied with your purchase. This Refund Policy explains when and how you can request a refund.
1Refund Eligibility
You may be eligible for a refund if:
✓You request a refund within 14 days of purchase
✓You have used less than 10% of your purchased credits
✓There was a technical issue preventing service use
✓You were charged incorrectly
2Non-Refundable Items
The following are not eligible for refunds:
✗Credits that have been used (more than 10%)
✗Subscription fees after the 14-day period
✗Promotional or bonus credits
✗Purchases made more than 14 days ago
3How to Request a Refund
To request a refund:
1.Contact our support team at support@build73.com
2.Include your account email and purchase details
3.Explain the reason for your refund request
4.We will respond within 3 business days
4Refund Processing
Approved refunds will be processed within 5-10 business days. Due to the nature of cryptocurrency payments, refunds may be issued in the original cryptocurrency or equivalent USD value at our discretion. Please contact support for refund requests.
5Subscription Cancellations
You can cancel your subscription at any time. Upon cancellation:
•You retain access until the end of your billing period